Privacy Policy

Last updated: August 12, 2026

1. Who we are

This policy explains how the platform collects, uses and protects personal information of companies using the service and of their team members.

2. Information we collect

Account and profile data (name, email, phone, role, address), company data (clients, locations, contracts), operational data (clock-ins with GPS coordinates, photos, visit notes, incidents, training results) and technical data such as log records.

3. How we use it

To provide and operate the service, authenticate users, run scheduling and time tracking, generate reports, send operational notifications and emails, and to support and secure the platform.

4. Location data

Location is collected only when a user clocks in or out, or during an active shift where continuous geofence checking is enabled by their company. It is used to validate attendance at the correct site.

5. Data separation

Each company's records are isolated. Users can only access data belonging to their own company, according to their role.

6. Sharing

We do not sell personal data. We share data only with service providers needed to run the platform (hosting, email delivery, maps) and when required by law.

7. Retention

Data is retained while the account is active and for as long as needed to meet legal obligations. On a deletion request, company data is removed after the confirmation period.

8. Your rights

You may access, correct, export or request deletion of personal data. Company admins can export all company data or request account deletion from the Support page; individual users can update their profile or contact their admin.

9. Security

Access is protected by authentication, role-based permissions and row-level data isolation. Files and records are stored on secured infrastructure.

10. Contact

For privacy questions, submit a request through the in-app Support page and we will respond to the email on your account.